Return & Refund Policy

At Unique Finds Market LLC, we want you to be satisfied with your purchase. If you receive a product that is damaged, defective, incorrect, or otherwise eligible for return under this policy, we’re here to help.

1. Return Window

You may request a return within 30 days of the date your order is delivered.

To be eligible for a return, the item should generally be:

  • Unused and in its original condition

  • In its original packaging, where applicable

  • Accompanied by proof of purchase or order information

Some products may be subject to different return conditions or may not be eligible for return. Any applicable restrictions will be communicated on the product page or at the time of purchase.

Nothing in this policy limits any consumer rights you may have under applicable law.

2. Damaged or Defective Products

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at:

uniquefindsmail@gmail.com

Please include:

  • Your order number

  • A description of the issue

  • Clear photographs of the product

  • Photographs of the packaging, if the item arrived damaged

We may request additional information to evaluate the issue.

If the item is confirmed to be damaged, defective, or incorrectly shipped, we may offer an appropriate remedy, which may include a replacement, refund, or other resolution as required or permitted by applicable law.

3. Returns for Other Reasons

If you simply change your mind or no longer want an item, you may request a return within the 30-day return period, provided the item meets our return requirements.

Unless the item is defective, damaged, incorrect, or otherwise covered by applicable consumer protection law, return shipping costs may be the customer's responsibility.

We recommend using a trackable shipping service when returning an item. We are not responsible for returns that are lost or damaged during return shipping.

4. Items That May Not Be Eligible for Return

Certain products may not be eligible for return, including items that are:

  • Personalized or custom-made

  • Used or altered after delivery

  • Damaged due to misuse, improper handling, or normal wear

  • Missing original components or packaging where required

  • Final-sale items, when clearly identified as final sale

  • Otherwise excluded from return under applicable law or the applicable product listing

If a particular product has special return conditions, those conditions will be communicated on the product page or during checkout.

5. How to Request a Return

Before sending an item back, please contact us at:

uniquefindsmail@gmail.com

Please provide your order number and explain why you would like to return the product.

Do not send a return to an address obtained from a shipping label or package unless we have provided return instructions. Return instructions may vary depending on the product and fulfillment location.

6. Refunds

Once an approved return is received and inspected, we will notify you about the status of your refund.

If your refund is approved, the refund will generally be issued to the original payment method.

The time it takes for the refund to appear in your account may depend on your payment provider or financial institution.

If a refund is required due to a damaged, defective, or incorrect item, we will handle the applicable refund or replacement in accordance with this policy and applicable law.

7. Partial Refunds

In certain circumstances, we may issue a partial refund when an item has minor damage, cosmetic imperfections, or another issue where a full return is not necessary.

Any partial refund will be determined on a case-by-case basis.

8. Exchanges

We may offer exchanges for eligible products depending on availability.

If the requested replacement is unavailable, we may provide another appropriate resolution, such as a refund.

For exchange requests, contact us at uniquefindsmail@gmail.com before sending the item back.

9. Order Cancellations

If you need to cancel an order, contact us as soon as possible at uniquefindsmail@gmail.com.

We will make reasonable efforts to accommodate cancellation requests received before an order has been processed or shipped. However, we cannot guarantee cancellation once processing or shipment has begun.

If an order cannot be canceled, you may need to follow the return process described in this policy, if the order is eligible.

10. Refunds for Lost or Undelivered Orders

If your order appears to be lost or has not been delivered within a reasonable timeframe, please contact us at uniquefindsmail@gmail.com.

We may review the shipment and tracking information and work with the applicable shipping carrier or fulfillment provider to determine the appropriate resolution.

11. Return Shipping Costs

Unless otherwise stated or required by applicable law:

  • Customers are generally responsible for return shipping costs for voluntary returns.

  • We may cover or reimburse reasonable return shipping costs when an item arrives damaged, defective, or incorrect.

  • Original shipping charges may not be refundable for voluntary returns.

12. Refused or Undeliverable Packages

If a package is returned to us because of an incorrect address, incomplete address, refusal of delivery, or failure to accept delivery, additional shipping or handling costs may apply.

Please contact us at uniquefindsmail@gmail.com if your package has been returned so we can determine the available options.

13. Policy Changes

We may update this Return & Refund Policy from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page. The updated policy will apply to purchases made after the effective date, subject to applicable law.

14. Contact Us

If you have questions about returns, refunds, exchanges, or your order, please contact us:

Unique Finds Market LLC
Email: uniquefindsmail@gmail.com

We’re happy to help and will do our best to resolve eligible issues fairly and efficiently.